Frequently Asked Questions
Everything you need to know about shopping with The Card Network.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your trading cards guaranteed to be authentic?
Yes, every card and pack sold through The Card Network is 100% guaranteed authentic. We source our inventory directly from authorized distributors and verified collectors.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do you ensure cards are not damaged during transit?
We take packaging seriously. All individual cards are shipped in protective sleeves and top-loaders, then secured in bubble mailers or reinforced boxes to prevent bending or moisture damage.
Can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.